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Home > F. A. Q.

Frequently Asked Questions

Here you can find answers to Frequently Asked Questions and some useful information.
If you have any doubts or questions not answered here, please contact us.

 

Do you offer any discounts?

Yes, we offer discounts based on the volume of your purchase. Contact us to find out more.

I would like to receive an email when you add new content, how do I do that?

You only need to register a new account and make sure that the "content updates" check box is checked.
We only use your email to provide you with our service and send you content updates, only if you choose so.

What video formats do you provide?

We provide our content in the following video formats:

  • MP4 full HD 1920x1080 encoded in h264/AVC 8mbps.
  • MP4 1/3 HD 640x360 encoded in h264/AVC 1,3 mbps.
  • WMV 1920x1080 encoded in Windows Media Video 8mbps.

You can use the full HD version to convert it to the format most suitable for your paysite and add your website url. We also provide a WMV HD and an internet pseudo-streaming ready version that saves bandwidth while provides a good balance of quality and playback computer requirements. That's actually the format our trailers are encoded in.

What delivery methods are available?

You can choose the following delivery methods when placing your order:

  • HTTP download. We prepare your order in our downloads server and you can retrieve from your browser.
  • FTP Upload. We upload the content directly to your server.
  • By mail. We send you DVD copies of the content by mail.
Can I add my website url to the videos?

Yes you can add your website url to the videos, which is a good method to promote your website and prevent content stealing. Just remember that you cannot add a CopyRight sign to them (c) or ©, just your website url. Check the recommended video encoding software if you don't have already one.

I cannot view the video trailers or place an order, why?

Our website uses Javascript, Cookies and Flash technologies. In order to properly use all the features, you need to make sure they are enabled in your web browser.

I don't have any video encoding application, can you recommend me one?

There are lots of video encoding applications available nowadays, both free and commercial, and they vary a lot in the levels of complexity. Here are a few that we recommend:

  • MPEG Streamclip: Excellent free program for Mac and Windows. Easy to add your website url using the watermark feature in the export options.
  • TMPGEnc 4.0 XPress: A commercial solution available only for Windows which is very easy to use, yet very powerful and fast.
I want to show a friend / colleague a particular video trailer, how can I link to it?

You can link to a particular video trailer by right clicking on the "View Trailer" button and selecting "Copy Link Location" in Firefox, or "Copy Shortcut" in Internet Explorer.

For example, if you wanted to link to the video trailer of "Peaches - Novel Writer", you would copy and send this link to your friend: http://www.1080pcontent.com/go/PCH01_NW.

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